Our unique client experience
At Present, when we say that the client is king, we mean it. For real! You see, our corporate culture relies for the most part on customer service quality. We strive for excellence and nothing less. From the first phone call until the very end of the project and even beyond, you will receive impeccable service. Guaranteed!
As such, to find out our clients’ rate of satisfaction, we survey them on each project. The result? For 2016, the satisfaction level was 95%. When we know that the average rating in the industry is 80%, it is understood that with Present, expectations are fulfilled and objectives are met.
“Everyone we have dealt with has been extremely professional and customer service focused. Responses to phone calls or emails has always been prompt and the resources are extremely knowledgeable and flexible.”
“What I appreciated the most about working with your consultants was their agility, knowledge, flexibility and results!”
“Ce que j’ai appréciez le plus du travail effectué par vos consultants est la flexibilité et la disponibilité. »
« Le contact humain des personnes qui sont dans notre dossier, vendeur, support informatique etc. est très apprécié. »