- The key resource of their IT team was leaving the company
- Finding someone with the same skills and experience was proving difficult and expensive
- The company was doing business with the military and needed to keep certain sensitive data in house, therefore migrating some applications to the public cloud was not an option.
- Managed services: outsourcing their entire IT operations to Present
- Cost savings : 27% savings in IT operations compared to an employee salary due to management tools that allow operating more efficiently and automating many functions.
- The reporting capabilities facilitated the discussion with Finance and expedited the approval of a Server migration project, which led to better performing IT systems.
- They can now rest assured, through the monitoring capabilities, that the systems and data are protected and secure.
- Access to a wide-range of experts and skills without the associated cost