RESPONSIBILITIES:

• Analyzes various business functions in order to develop new or modify existing information processing systems.
• Supports specific business systems, answers user requests, configures new functionalities and/or enhancements, trains users on new functionalities.
• Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
• Provides technical assistance in identifying, evaluating, and developing systems and procedures.
• Writes and maintains functional specifications for new or modified business systems.
• Consults and coordinates with systems analysts and programmers to design and develop automated business systems, and to modify existing ones.
• Consults with business unit management and personnel to obtain additional information during development and evaluate alternatives.
• Directs and coordinates work of others to develop, test, install, and modify programs.
• Tracks and documents changes to functional and business specifications.
• Creates or assists others in the writing of user documentation, instructions, and procedures.
• Monitors and documents post-implementation problems and revision requests.
• Document existing processes with the objective of establishing requirements for evaluating and selecting software solutions.

QUALIFICATIONS

• Bachelor’s degree or College diploma in a field related to IT;
• 10 years of experience in a similar job;
• Knowledge or experience of an ERP system in a manufacturing environment;
• Experience with Sage 300 ERP and Shopify e-Commerce platforms;
• Programming experience;
• Experience in information system implementation and process analysis;
• Perfectly bilingual (French / English);
• Have leadership;
• Quality management;
• Cost consciousness;
• Organizational support;
• Strategic thinking;
• Motivation;
• Planning / organization / Priority;
• Professionalism;
• Adaptability;
• Reliability;
• Initiative;
• Innovation;

SKILLS

• Analytical – synthesizes complex or diverse information;
• Collects data and research;
• Uses intuition and experience to complement data;
• Design – Translating concepts into images and information;
• Use feedback to edit templates;
• Applies principles of design;
• Demonstrates detail to attention;
• Problem Solving – Identifies and resolves problems in a timely manner;
• Gathers and analyzes information skillfully;
• Develops alternative solutions;
• Works well in group situations solving problems;
• Communicates effectively changes and progress;
• Complete projects on time and within the prescribed budget;
• Change Management – Develops workable implementation plans;