{"id":20131,"date":"2020-05-26T12:11:10","date_gmt":"2020-05-26T16:11:10","guid":{"rendered":"https:\/\/www.present.ca\/?page_id=20131"},"modified":"2026-09-03T13:24:31","modified_gmt":"2026-09-03T17:24:31","slug":"services-geres-ti","status":"publish","type":"page","link":"https:\/\/www.present.ca\/fr\/solutions\/ti-geres\/services-geres-ti\/","title":{"rendered":"Services G\u00e9r\u00e9s TI"},"content":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=\u00a0\u00bb28884&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb]<div id=\"ultimate-heading-86576aa99895655c0\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-86576aa99895655c0 uvc-9086 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-86576aa99895655c0 h1'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h1 style=\"font-weight:normal;margin-bottom:30px;\">Services TI g\u00e9r\u00e9s pour les PME du Qu\u00e9bec<\/h1><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-86576aa99895655c0 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<h2>On prend vos TI en charge pour que vous puissiez vous concentrer sur votre entreprise.<\/h2>\n<p><\/div><\/div>[vc_column_text]<\/p>\n<p class=\"isSelectedEnd\">Votre technologie devrait aider votre entreprise \u00e0 avancer et non cr\u00e9er plus de travail, d\u2019interruptions, d\u2019incertitude ou vous ralentir.<\/p>\n<p class=\"isSelectedEnd\">Present prend en charge les op\u00e9rations quotidiennes, le soutien, la s\u00e9curit\u00e9 et l\u2019am\u00e9lioration continue de votre environnement TI afin de vous offrir <strong>moins d\u2019interruptions, une s\u00e9curit\u00e9 renforc\u00e9e, un soutien pr\u00e9visible et une feuille de route technologique claire.<\/strong><\/p>\n<p>Que vous ayez besoin d\u2019un service TI enti\u00e8rement externalis\u00e9 ou d\u2019une expertise suppl\u00e9mentaire pour appuyer votre \u00e9quipe interne, <strong>nous prenons en charge votre environnement technologique afin qu\u2019il demeure performant, s\u00e9curitaire et fiable.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-83876aa998956560d\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-83876aa998956560d uvc-7699 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-83876aa998956560d h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;margin-bottom:30px;\">Vos TI ne devraient pas alourdir votre liste de t\u00e2ches<\/h3><\/div><\/div>[vc_column_text]<\/p>\n<p class=\"isSelectedEnd\">Lorsque les TI ne sont pas bien g\u00e9r\u00e9es, les cons\u00e9quences se font sentir partout.<\/p>\n<p class=\"isSelectedEnd\">Les employ\u00e9s perdent du temps \u00e0 g\u00e9rer des probl\u00e8mes r\u00e9currents. Les mises \u00e0 jour de s\u00e9curit\u00e9 sont report\u00e9es. Les sauvegardes ne sont pas v\u00e9rifi\u00e9es. Les d\u00e9cisions technologiques sont prises dans l\u2019urgence. Lorsqu\u2019un probl\u00e8me survient, les fournisseurs se renvoient la balle. Et la direction consacre beaucoup trop de temps \u00e0 se pr\u00e9occuper des TI.<\/p>\n<p class=\"isSelectedEnd\"><strong>Present vous enl\u00e8ve cette responsabilit\u00e9 des \u00e9paules.<\/strong><\/p>\n<p class=\"isSelectedEnd\">Nous g\u00e9rons vos technologies de fa\u00e7on proactive, rep\u00e9rons les probl\u00e8mes avant qu\u2019ils ne deviennent des interruptions et vous donnons un plan clair pour la suite.<\/p>\n<h3>Le r\u00e9sultat?<\/h3>\n<p class=\"isSelectedEnd\">Pour la plupart de nos clients, en moins de 90 jours, les TI ne sont plus une pr\u00e9occupation quotidienne.<\/p>\n<p class=\"isSelectedEnd\"><strong>6 \u00e0 10 heures r\u00e9cup\u00e9r\u00e9es chaque semaine<\/strong><br \/>\nDu temps auparavant perdu \u00e0 g\u00e9rer les TI et les interruptions.<\/p>\n<p><strong>90 % des probl\u00e8mes r\u00e9gl\u00e9s avant d\u2019avoir un impact<\/strong><br \/>\nLes probl\u00e8mes sont pris en charge avant qu\u2019ils ne perturbent les activit\u00e9s de l\u2019entreprise.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-79336aa9989565636\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-79336aa9989565636 uvc-7494 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-79336aa9989565636 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;margin-bottom:30px;\">Une \u00e9quipe qui prend vos TI en charge<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<\/p>\n<h6 style=\"font-weight: 400;\"><strong>Strategie TI:<\/strong><\/h6>\n<ul>\n<li style=\"font-weight: 400;\">Vision technologique \u00e0 long terme pour soutenir vos objectifs commerciaux<\/li>\n<li style=\"font-weight: 400;\">CIO virtuel \u2013 votre point de contact qui agit comme votre conseiller et visionnaire<\/li>\n<li style=\"font-weight: 400;\">Audit des infrastructures &#8211; identification des risques avec gravit\u00e9 et plan d&rsquo;action<\/li>\n<li style=\"font-weight: 400;\">Console de gestion et rapports vous offrant une visibilit\u00e9 sur votre infrastructure<\/li>\n<li style=\"font-weight: 400;\">Veille technologique<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<\/p>\n<h6 style=\"font-weight: 400;\"><strong>Proactivit\u00e9 TI:<\/strong><\/h6>\n<ul>\n<li style=\"font-weight: 400;\">Network Operations Center (NOC) qui assure une surveillance 24h\/24 et 7j\/7 de votre infrastructure informatique<\/li>\n<li style=\"font-weight: 400;\">Gestion des sauvegardes<\/li>\n<li style=\"font-weight: 400;\">Gestion de la s\u00e9curit\u00e9 des r\u00e9seaux et des syst\u00e8mes<\/li>\n<li style=\"font-weight: 400;\">Gestion informatique proactive bas\u00e9e sur les meilleures pratiques<\/li>\n<li style=\"font-weight: 400;\">Gestion optimale des ressources physiques, virtuelles et\/ou cloud (installation de mises \u00e0 jour et patchs)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<\/p>\n<h6 style=\"font-weight: 400;\"><strong>Support TI:<\/strong><\/h6>\n<ul>\n<li style=\"font-weight: 400;\">Centre d&rsquo;assistance aux utilisateurs 24h\/24 et 7j\/7<\/li>\n<li style=\"font-weight: 400;\">Parlez directement \u00e0 un technicien \u2013 temps de r\u00e9ponse moyen de 13 secondes<\/li>\n<li style=\"font-weight: 400;\">Taux de satisfaction client de plus de 95 %<\/li>\n<li style=\"font-weight: 400;\">Gestion des actifs mat\u00e9riels et logiciels et des contrats de maintenance<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-70876aa9989565658\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-70876aa9989565658 uvc-8574 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-70876aa9989565658 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;margin-bottom:30px;\">Notre garantie de performance de 90 jours<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-70876aa9989565658 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<h5 class=\"isSelectedEnd\">Nous avons suffisamment confiance en notre approche pour nous engager pleinement envers les r\u00e9sultats.<\/h5>\n<h5 class=\"isSelectedEnd\">Au cours des 90 premiers jours, notre objectif est de vous offrir :<\/h5>\n<h5 class=\"isSelectedEnd\">Plus de contr\u00f4le.<br \/>\nDes d\u00e9cisions technologiques plus simples.<br \/>\nMoins d\u2019interruptions.<br \/>\nUne meilleure visibilit\u00e9.<br \/>\nUne s\u00e9curit\u00e9 renforc\u00e9e.<br \/>\nMoins de charge mentale li\u00e9e aux TI.<\/h5>\n<h5><strong>Si, apr\u00e8s 90 jours, vous ne constatez pas les b\u00e9n\u00e9fices convenus, nous continuerons \u00e0 travailler \u00e0 nos frais jusqu\u2019\u00e0 ce que ce soit le cas.<\/strong><\/h5>\n<p><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb bg_type=\u00a0\u00bbbg_color\u00a0\u00bb el_class=\u00a0\u00bbtilt-pos-3-deg\u00a0\u00bb bg_color_value=\u00a0\u00bb#16a361&Prime;][vc_column]<div id=\"ultimate-heading-89736aa998956567c\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-89736aa998956567c uvc-7275 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-89736aa998956567c h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;margin-top:10px;margin-bottom:30px;\">D\u00e9couvrez comment nous pouvons prendre vos TI en charge<\/h3><\/div><\/div>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;]<div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-large \" href=\"https:\/\/www.present.ca\/fr\/consultation-services-geres\/\" title=\"Contact Present\" ><button type=\"button\" id=\"ubtn-1387\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-large ubtn-no-hover-bg  none  ubtn-center   tooltip-6aa99895656af\"  data-hover=\"#ffffff\" data-border-color=\"#ffffff\" data-bg=\"#ffffff\" data-hover-bg=\"#000000\" data-border-hover=\"#ffffff\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-1387'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"desktop:24px;\"}'  style=\"font-weight:bold;border-radius:5px;border-width:3px;border-color:#ffffff;border-style:solid;background: #ffffff;color: #16a361;\"><span class=\"ubtn-hover\" style=\"background-color:#000000\"><\/span><span class=\"ubtn-data ubtn-text \" >Parlons-en<\/span><\/button><\/a><\/div>[\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;]<div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-large \" href=\"https:\/\/www.present.ca\/fr\/\" title=\"Contact Present\" ><button type=\"button\" id=\"ubtn-8150\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-large ubtn-no-hover-bg  none  ubtn-center   tooltip-6aa9989565722\"  data-hover=\"#ffffff\" data-border-color=\"#ffffff\" data-bg=\"#ffffff\" data-hover-bg=\"#000000\" data-border-hover=\"#ffffff\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-8150'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"desktop:24px;\"}'  style=\"font-weight:bold;border-radius:5px;border-width:3px;border-color:#ffffff;border-style:solid;background: #ffffff;color: #16a361;\"><span class=\"ubtn-hover\" style=\"background-color:#000000\"><\/span><span class=\"ubtn-data ubtn-text \" >Voir notre offre au complet<\/span><\/button><\/a><\/div>[\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-74806aa9989565757\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-74806aa9989565757 uvc-3194 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-74806aa9989565757 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;margin-bottom:30px;\">Plans de service<\/h3><\/div><\/div>[vc_column_text]Present offre une vari\u00e9t\u00e9 de plans de services pour r\u00e9pondre aux divers besoins de ses clients, en fonction de leur taille, de leur industrie et de leurs objectifs d\u2019affaires. Bien entendu, il est \u00e9galement possible de cr\u00e9er un plan sur mesure si aucun de ceux pr\u00e9sent\u00e9s ci-dessous ne convient \u00e0 vos besoins.<\/p>\n<p>Tous nos forfaits visent \u00e0 procurer un excellent niveau de service, soit rapide et fiable, et qui vous donne acc\u00e8s \u00e0 nos meilleurs experts.<\/p>\n<p>Nos plans sont d\u00e9crits en d\u00e9tail, donc il n\u2019y a pas de surprise. Nous documentons tous nos processus afin que notre service soit conforme et efficace. Nous sommes fiers de notre organisation et de notre professionnalisme.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<strong>PLAN OR \u2013<\/strong> Services enti\u00e8rement g\u00e9r\u00e9s pour les entreprises qui veulent \u00e9liminer compl\u00e8tement les pr\u00e9occupations et les surprises reli\u00e9es aux TI. Vous pouvez vous concentrer sur vos activit\u00e9s commerciales pendant que nous nous occupons des t\u00e2ches informatiques.<\/p>\n<p>Notre forfait Or couvre tout ce dont vous avez besoin pour maintenir vos syst\u00e8mes pleinement op\u00e9rationnels. Un service rapide et exceptionnel \u00e0 un prix abordable pour une PME.<\/p>\n<p><a href=\"https:\/\/387660.fs1.hubspotusercontent-na1.net\/hubfs\/387660\/Plan%20des%20Services%20g%C3%A9r%C3%A9s%20-%20Juillet%202024%20-%20FR.pdf\"><em>Cliquez ici pour voir ce que le plan Or comprend.<\/em><\/a>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<strong>PLAN ARGENT \u2013<\/strong>\u00a0Ce plan retient uniquement les \u00e9l\u00e9ments essentiels du Plan Or, pour les entreprises qui aimeraient int\u00e9grer notre \u00e9quipe \u00e0 la leur.<\/p>\n<p>Notre forfait Argent est con\u00e7u pour combiner les comp\u00e9tences et l\u2019exp\u00e9rience de notre \u00e9quipe de services avec vos ressources de TI existantes afin de fournir une solution technologique compl\u00e8te \u00e0 votre entreprise.<\/p>\n<p><a href=\"https:\/\/387660.fs1.hubspotusercontent-na1.net\/hubfs\/387660\/Plan%20des%20Services%20g%C3%A9r%C3%A9s%20-%20Juillet%202024%20-%20FR.pdf\"><em>Cliquez ici pour voir ce que le plan Argent comprend.<\/em><\/a>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<strong>PLAN SURVEILLANCE ET ESCALADE \u2013<\/strong> Ce forfait est destin\u00e9 aux entreprises qui souhaitent obtenir une solution exhaustive et efficace pour leurs serveurs, leur r\u00e9seau et leurs postes de travail, mais qui ont un service de soutien informatique \u00e0 l\u2019interne pour tout le reste.<\/p>\n<p><a href=\"https:\/\/387660.fs1.hubspotusercontent-na1.net\/hubfs\/387660\/Plan%20des%20Services%20g%C3%A9r%C3%A9s%20-%20Juillet%202024%20-%20FR.pdf\"><em>Cliquez ici pour voir ce que le plan Surveillance et escalade comprend.<\/em><\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<strong>PLAN SOUTIEN AUX UTILISATEURS \u2013<\/strong> Ce forfait a pour but d\u2019assurer que les utilisateurs sont op\u00e9rationnels, satisfaits et s\u00e9curis\u00e9s. M\u00eame si le forfait inclut la surveillance des serveurs et du r\u00e9seau, les services de base sont li\u00e9s \u00e0 la surveillance et \u00e0 la gestion des appareils des utilisateurs.<\/p>\n<p>De plus, gr\u00e2ce \u00e0 un acc\u00e8s \u00e0 distance, \u00e0 du soutien par les billets du centre d\u2019assistance et \u00e0 un soutien t\u00e9l\u00e9phonique, notre \u00e9quipe est en mesure de garantir que vos probl\u00e8mes d\u2019utilisation seront rapidement r\u00e9solus.<\/p>\n<p><a href=\"https:\/\/387660.fs1.hubspotusercontent-na1.net\/hubfs\/387660\/Plan%20des%20Services%20g%C3%A9r%C3%A9s%20-%20Juillet%202024%20-%20FR.pdf\"><em>Cliquez ici pour conna\u00eetre les d\u00e9tails du plan Soutien aux utilisateurs.<\/em><\/a>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<strong>PLAN INFRASTRUCTURE S\u00c9CURIS\u00c9E \u2013<\/strong> Ce forfait offre des services qui assurent la s\u00e9curit\u00e9 et la r\u00e9silience de votre infrastructure. M\u00eame s\u2019il comprend la surveillance des postes de travail et du r\u00e9seau, nous visons principalement \u00e0 maximiser votre productivit\u00e9 en d\u00e9tectant et en pr\u00e9venant les probl\u00e8mes dans votre infrastructure avant qu\u2019ils ne se produisent.<\/p>\n<p><a href=\"https:\/\/387660.fs1.hubspotusercontent-na1.net\/hubfs\/387660\/Plan%20des%20Services%20g%C3%A9r%C3%A9s%20-%20Juillet%202024%20-%20FR.pdf\"><em>Cliquez ici pour voir ce que le plan Infrastructure s\u00e9curis\u00e9e comprend.<\/em><\/a>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<strong>PLAN POWER (AS400) \u2013<\/strong> Present peut g\u00e9rer enti\u00e8rement votre environnement Power pour assurer que vos syst\u00e8mes et vos applications indispensables demeurent op\u00e9rationnels. De nombreuses entreprises ont de la difficult\u00e9 avec le manque d\u2019expertise Power \u00e0 l\u2019interne, ou alors il est plus logique du point de vue financier de sous-traiter ces comp\u00e9tences sp\u00e9cifiques. Un partenaire Or IBM poss\u00e9dant plus de 20\u00a0ans d\u2019exp\u00e9rience avec la plateforme Power (AS400), notre \u00e9quipe d\u2019experts hautement qualifi\u00e9s, peut assurer la fiabilit\u00e9 de votre syst\u00e8me et permettre \u00e0 votre \u00e9quipe de se concentrer sur des initiatives d\u2019affaires plus rentables et novatrices.<\/p>\n<p><a href=\"https:\/\/www.present.ca\/fr\/contactez-present\/\"><em>Communiquez avec nous pour obtenir de l\u2019information sur le plan Power (AS400).<\/em><\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-52546aa998956577a\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-52546aa998956577a uvc-4703 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-52546aa998956577a h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;margin-bottom:18px;\">Foire Aux Questions - Services G\u00e9r\u00e9s<\/h2><\/div><\/div>[vc_tta_accordion active_section=\u00a0\u00bbrffdd\u00a0\u00bb no_fill=\u00a0\u00bbtrue\u00a0\u00bb collapsible_all=\u00a0\u00bbtrue\u00a0\u00bb][vc_tta_section title=\u00a0\u00bbQuelle est la diff\u00e9rence entre les services TI g\u00e9r\u00e9s, l\u2019impartition informatique et l\u2019infog\u00e9rance?\u00a0\u00bb tab_id=\u00a0\u00bb1788450820687-906ebc6e-72ac\u00a0\u00bb][vc_column_text]Nous utilisons souvent ces termes de fa\u00e7on interchangeable. <strong>L\u2019impartition informatique<\/strong> est le terme le plus g\u00e9n\u00e9ral pour d\u00e9signer le fait de confier tout ou partie de la gestion des TI \u00e0 un partenaire externe. <strong>L\u2019infog\u00e9rance<\/strong> est un autre terme utilis\u00e9 pour d\u00e9crire ce type de service.<\/p>\n<p>Chez Present, nous parlons principalement de <strong>services TI g\u00e9r\u00e9s<\/strong>, puisque notre r\u00f4le va au-del\u00e0 du soutien : nous prenons en charge vos TI de fa\u00e7on proactive, de la strat\u00e9gie \u00e0 la s\u00e9curit\u00e9, en passant par le soutien quotidien.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbC\u2019est quoi un MSP (services g\u00e9r\u00e9s TI), concr\u00e8tement?\u00a0\u00bb tab_id=\u00a0\u00bb1788448662683-aa33a29e-deaf\u00a0\u00bb][vc_column_text]Un MSP (Managed Service Provider) prend en charge votre TI au quotidien : support, surveillance, mises \u00e0 jour, sauvegardes, s\u00e9curit\u00e9 et am\u00e9lioration continue. L\u2019objectif est simple : pr\u00e9venir les incidents au lieu de seulement \u00ab\u00a0\u00e9teindre des feux\u00a0\u00bb.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbQu\u2019est-ce qui est inclus dans vos services g\u00e9r\u00e9s TI?\u00a0\u00bb tab_id=\u00a0\u00bb1788448662697-54810818-f13b\u00a0\u00bb][vc_column_text]En g\u00e9n\u00e9ral, tout. Vous obtenez une prise en charge compl\u00e8te et proactive : surveillance et support 24\/7 (NOC et support usager), gestion de la s\u00e9curit\u00e9, patching\/mises \u00e0 jour, gestion des sauvegardes, et optimisation de vos environnements (physiques, virtuels et cloud).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbEt si on a d\u00e9j\u00e0 une personne TI \u00e0 l\u2019interne?\u00a0\u00bb tab_id=\u00a0\u00bb1788448872068-3911b6f6-2b25&Prime;][vc_column_text]Parfait. On peut fonctionner en co-gestion : Present prend en charge la surveillance, le support, la s\u00e9curit\u00e9, les projets ou les urgences pendant que votre \u00e9quipe interne se concentre sur vos priorit\u00e9s d\u2019affaires.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbQuelle taille d\u2019entreprise servez-vous le plus souvent?\u00a0\u00bb tab_id=\u00a0\u00bb1788450661097-23b7397a-ddf7&Prime;][vc_column_text]Typiquement les PME qui veulent une TI stable et s\u00e9curis\u00e9e, avec une approche proactive que vous ayez 10, 50 ou 200+ employ\u00e9s.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbQu\u2019est-ce qui vous distingue d\u2019un \u201ctechnicien \u00e0 l\u2019heure?\u00a0\u00bb tab_id=\u00a0\u00bb1788450716898-4187ece5-9adb\u00a0\u00bb][vc_column_text]Le break\/fix r\u00e9agit quand \u00e7a casse. Nous on mise sur la pr\u00e9vention, la standardisation, la cybers\u00e9curit\u00e9 et la pr\u00e9visibilit\u00e9 budg\u00e9taire pour r\u00e9duire les interruptions et les urgences.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbPouvez-vous nous aider \u00e0 r\u00e9duire nos co\u00fbts TI sans perdre en qualit\u00e9?\u00a0\u00bb tab_id=\u00a0\u00bb1788450774121-2dcdab7b-5de2&Prime;][vc_column_text]Oui. Souvent, les \u00e9conomies viennent de la standardisation, de l\u2019optimisation des licences (ex. Microsoft 365), de l\u2019\u00e9limination des outils doublons, et d\u2019une meilleure visibilit\u00e9 sur les actifs.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Regardez nos vid\u00e9os comiques \u00ab Si seulement les TI \u00e9tait aussi simple \u00bb. Avec les services g\u00e9r\u00e9s Present, c&rsquo;est possible !<\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div id=\"ultimate-video-92186aa99895657a5\" class=\"ult-video  ult-adjust-bottom-margin ultimate-video-92186aa99895657a5 ultv-739 \"><div class=\"ultv-video ultv-aspect-ratio-16_9 ultv-subscribe-responsive-none\" data-videotype=\"uv_iframe\">\r\n\t\t\t\t\t\t<div class=\"ultv-video__outer-wrap\" data-autoplay=\"0\" data-device=\"false\"  data-iconbg=\"#3A3A3A\" data-overcolor=\"\" data-defaultbg=\"#1f1f1e\" data-defaultplay=\"defaulticon\"><div class=\"ultv-video__play\" data-src=\"https:\/\/www.youtube.com\/embed\/GjJtkbdClLU?rel=0&amp;start&amp;end&amp;controls=1&amp;mute=0&amp;modestbranding=0&amp;autoplay=1\">\r\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ultv-video__thumb\" src=\"https:\/\/i.ytimg.com\/vi\/GjJtkbdClLU\/maxresdefault.jpg\"\/>\r\n\t\t\t\t\t\t\t\t<div class=\"ultv-video__play-icon  ultv-animation-none\" style=\"width:75px\"><svg height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ultv-youtube-icon-bg\" d=\"m .66,37.62 c 0,0 .66,4.70 2.70,6.77 2.58,2.71 5.98,2.63 7.49,2.91 5.43,.52 23.10,.68 23.12,.68 .00,-1.3e-5 14.29,-0.02 23.81,-0.71 1.32,-0.15 4.22,-0.17 6.81,-2.89 2.03,-2.07 2.70,-6.77 2.70,-6.77 0,0 .67,-5.52 .67,-11.04 l 0,-5.17 c 0,-5.52 -0.67,-11.04 -0.67,-11.04 0,0 -0.66,-4.70 -2.70,-6.77 C 62.03,.86 59.13,.84 57.80,.69 48.28,0 34.00,0 34.00,0 33.97,0 19.69,0 10.18,.69 8.85,.84 5.95,.86 3.36,3.58 1.32,5.65 .66,10.35 .66,10.35 c 0,0 -0.55,4.50 -0.66,9.45 l 0,8.36 c .10,4.94 .66,9.45 .66,9.45 z\" fill=\"#1f1f1e\" ><\/path><path d=\"m 26.96,13.67 18.37,9.62 -18.37,9.55 -0.00,-19.17 z\" fill=\"#fff\"><\/path><path d=\"M 45.02,23.46 45.32,23.28 26.96,13.67 43.32,22.34 45.02,23.46 z\" fill=\"#ccc\"><\/path><\/svg><\/div> <\/div> <\/div><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div id=\"ultimate-video-16846aa9989565808\" class=\"ult-video  ult-adjust-bottom-margin ultimate-video-16846aa9989565808 ultv-3319 \"><div class=\"ultv-video ultv-aspect-ratio-16_9 ultv-subscribe-responsive-none\" data-videotype=\"uv_iframe\">\r\n\t\t\t\t\t\t<div class=\"ultv-video__outer-wrap\" data-autoplay=\"0\" data-device=\"false\"  data-iconbg=\"#3A3A3A\" data-overcolor=\"\" data-defaultbg=\"#1f1f1e\" data-defaultplay=\"defaulticon\"><div class=\"ultv-video__play\" data-src=\"https:\/\/www.youtube.com\/embed\/DyNTU0qo4fo?rel=0&amp;start&amp;end&amp;controls=1&amp;mute=0&amp;modestbranding=0&amp;autoplay=1\">\r\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ultv-video__thumb\" src=\"https:\/\/i.ytimg.com\/vi\/DyNTU0qo4fo\/maxresdefault.jpg\"\/>\r\n\t\t\t\t\t\t\t\t<div class=\"ultv-video__play-icon  ultv-animation-none\" style=\"width:75px\"><svg height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ultv-youtube-icon-bg\" d=\"m .66,37.62 c 0,0 .66,4.70 2.70,6.77 2.58,2.71 5.98,2.63 7.49,2.91 5.43,.52 23.10,.68 23.12,.68 .00,-1.3e-5 14.29,-0.02 23.81,-0.71 1.32,-0.15 4.22,-0.17 6.81,-2.89 2.03,-2.07 2.70,-6.77 2.70,-6.77 0,0 .67,-5.52 .67,-11.04 l 0,-5.17 c 0,-5.52 -0.67,-11.04 -0.67,-11.04 0,0 -0.66,-4.70 -2.70,-6.77 C 62.03,.86 59.13,.84 57.80,.69 48.28,0 34.00,0 34.00,0 33.97,0 19.69,0 10.18,.69 8.85,.84 5.95,.86 3.36,3.58 1.32,5.65 .66,10.35 .66,10.35 c 0,0 -0.55,4.50 -0.66,9.45 l 0,8.36 c .10,4.94 .66,9.45 .66,9.45 z\" fill=\"#1f1f1e\" ><\/path><path d=\"m 26.96,13.67 18.37,9.62 -18.37,9.55 -0.00,-19.17 z\" fill=\"#fff\"><\/path><path d=\"M 45.02,23.46 45.32,23.28 26.96,13.67 43.32,22.34 45.02,23.46 z\" fill=\"#ccc\"><\/path><\/svg><\/div> <\/div> <\/div><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div id=\"ultimate-video-61406aa9989565847\" class=\"ult-video  ult-adjust-bottom-margin ultimate-video-61406aa9989565847 ultv-957 \"><div class=\"ultv-video ultv-aspect-ratio-16_9 ultv-subscribe-responsive-none\" data-videotype=\"uv_iframe\">\r\n\t\t\t\t\t\t<div class=\"ultv-video__outer-wrap\" data-autoplay=\"0\" data-device=\"false\"  data-iconbg=\"#3A3A3A\" data-overcolor=\"\" data-defaultbg=\"#1f1f1e\" data-defaultplay=\"defaulticon\"><div class=\"ultv-video__play\" data-src=\"https:\/\/www.youtube.com\/embed\/DyWJZ55Cqn8?rel=0&amp;start&amp;end&amp;controls=1&amp;mute=0&amp;modestbranding=0&amp;autoplay=1\">\r\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ultv-video__thumb\" src=\"https:\/\/i.ytimg.com\/vi\/DyWJZ55Cqn8\/maxresdefault.jpg\"\/>\r\n\t\t\t\t\t\t\t\t<div class=\"ultv-video__play-icon  ultv-animation-none\" style=\"width:75px\"><svg height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ultv-youtube-icon-bg\" d=\"m .66,37.62 c 0,0 .66,4.70 2.70,6.77 2.58,2.71 5.98,2.63 7.49,2.91 5.43,.52 23.10,.68 23.12,.68 .00,-1.3e-5 14.29,-0.02 23.81,-0.71 1.32,-0.15 4.22,-0.17 6.81,-2.89 2.03,-2.07 2.70,-6.77 2.70,-6.77 0,0 .67,-5.52 .67,-11.04 l 0,-5.17 c 0,-5.52 -0.67,-11.04 -0.67,-11.04 0,0 -0.66,-4.70 -2.70,-6.77 C 62.03,.86 59.13,.84 57.80,.69 48.28,0 34.00,0 34.00,0 33.97,0 19.69,0 10.18,.69 8.85,.84 5.95,.86 3.36,3.58 1.32,5.65 .66,10.35 .66,10.35 c 0,0 -0.55,4.50 -0.66,9.45 l 0,8.36 c .10,4.94 .66,9.45 .66,9.45 z\" fill=\"#1f1f1e\" ><\/path><path d=\"m 26.96,13.67 18.37,9.62 -18.37,9.55 -0.00,-19.17 z\" fill=\"#fff\"><\/path><path d=\"M 45.02,23.46 45.32,23.28 26.96,13.67 43.32,22.34 45.02,23.46 z\" fill=\"#ccc\"><\/path><\/svg><\/div> <\/div> <\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-38996aa998956587e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-38996aa998956587e uvc-6601 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-38996aa998956587e h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:normal;\">Avez-vous d\u00e9j\u00e0 entendu cela? #JamaisDitEnTI<\/h3><\/div><\/div>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;]<div id=\"ultimate-video-75516aa99895658a4\" class=\"ult-video  ult-adjust-bottom-margin ultimate-video-75516aa99895658a4 ultv-2698 \"><div class=\"ultv-video ultv-aspect-ratio-16_9 ultv-subscribe-responsive-none\" data-videotype=\"uv_iframe\">\r\n\t\t\t\t\t\t<div class=\"ultv-video__outer-wrap\" data-autoplay=\"0\" data-device=\"false\"  data-iconbg=\"#3A3A3A\" data-overcolor=\"\" data-defaultbg=\"#1f1f1e\" data-defaultplay=\"defaulticon\"><div class=\"ultv-video__play\" data-src=\"https:\/\/www.youtube.com\/embed\/K-ZJ1X86s18?rel=0&amp;start&amp;end&amp;controls=1&amp;mute=0&amp;modestbranding=0&amp;autoplay=1\">\r\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ultv-video__thumb\" src=\"https:\/\/i.ytimg.com\/vi\/K-ZJ1X86s18\/maxresdefault.jpg\"\/>\r\n\t\t\t\t\t\t\t\t<div class=\"ultv-video__play-icon  ultv-animation-none\" style=\"width:75px\"><svg height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\"><path class=\"ultv-youtube-icon-bg\" d=\"m .66,37.62 c 0,0 .66,4.70 2.70,6.77 2.58,2.71 5.98,2.63 7.49,2.91 5.43,.52 23.10,.68 23.12,.68 .00,-1.3e-5 14.29,-0.02 23.81,-0.71 1.32,-0.15 4.22,-0.17 6.81,-2.89 2.03,-2.07 2.70,-6.77 2.70,-6.77 0,0 .67,-5.52 .67,-11.04 l 0,-5.17 c 0,-5.52 -0.67,-11.04 -0.67,-11.04 0,0 -0.66,-4.70 -2.70,-6.77 C 62.03,.86 59.13,.84 57.80,.69 48.28,0 34.00,0 34.00,0 33.97,0 19.69,0 10.18,.69 8.85,.84 5.95,.86 3.36,3.58 1.32,5.65 .66,10.35 .66,10.35 c 0,0 -0.55,4.50 -0.66,9.45 l 0,8.36 c .10,4.94 .66,9.45 .66,9.45 z\" fill=\"#1f1f1e\" ><\/path><path d=\"m 26.96,13.67 18.37,9.62 -18.37,9.55 -0.00,-19.17 z\" fill=\"#fff\"><\/path><path d=\"M 45.02,23.46 45.32,23.28 26.96,13.67 43.32,22.34 45.02,23.46 z\" fill=\"#ccc\"><\/path><\/svg><\/div> <\/div> <\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-19316aa99895658f7\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-19316aa99895658f7 uvc-7273 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-19316aa99895658f7 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;margin-top:10px;margin-bottom:25px;\">\u00c9tude de cas sur les services g\u00e9r\u00e9s<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-19316aa99895658f7 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;margin-bottom:25px;\"><\/p>\n<h4>Pourquoi les entreprises qu\u00e9b\u00e9coises choisissent Present<\/h4>\n<p><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.present.ca\/fr\/ressources\/etude-de-cas\/removing-the-pain-in-the-neck-of-daily-backups\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24057 size-medium\" src=\"https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-5-300x200.png\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-5-300x200.png 300w, https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-5-1024x683.png 1024w, https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-5-768x512.png 768w, https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-5.png 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><br \/>\n<span style=\"color: #333333;\"><strong>\u00c9tude de cas:<\/strong> <a href=\"https:\/\/www.present.ca\/fr\/ressources\/etude-de-cas\/removing-the-pain-in-the-neck-of-daily-backups\/\">\u00c9tudes de cas services g\u00e9r\u00e9s Retirer l\u2019\u00e9pine du pied que constitue les sauvegardes quotidiennes<\/a><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.present.ca\/fr\/ressources\/etude-de-cas\/experts-by-your-side-when-you-need-them\/\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-24053 aligncenter\" src=\"https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-3-300x200.png\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-3-300x200.png 300w, https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-3-1024x683.png 1024w, https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-3-768x512.png 768w, https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-3.png 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><strong><br \/>\n\u00c9tude de cas:<\/strong> <a href=\"https:\/\/www.present.ca\/fr\/ressources\/etude-de-cas\/experts-by-your-side-when-you-need-them\/\">Des experts \u00e0 vos c\u00f4t\u00e9s, quand vous en avez besoin<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-24061 aligncenter\" src=\"https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-1-300x200.png\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-1-300x200.png 300w, https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-1-1024x683.png 1024w, https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-1-768x512.png 768w, https:\/\/www.present.ca\/wp-content\/uploads\/2022\/10\/Mono-1.png 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><strong>\u00c9tude de cas:<\/strong> <a href=\"https:\/\/www.present.ca\/fr\/support-utilisateur-rapide-employes-plus-productifs-et-heureux\/\">Support utilisateur rapide = employ\u00e9s plus productifs et heureux<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-58116aa998956591d\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-58116aa998956591d uvc-5293 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-58116aa998956591d .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<h2 style=\"text-align: center;\">Blogues sur les services g\u00e9r\u00e9s<\/h2>\n<p><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-28166 aligncenter\" src=\"https:\/\/www.present.ca\/wp-content\/uploads\/2024\/02\/How-Much-Should-Your-Company-Spend-on-IT-Budget-26-200x200.png\" alt=\"\" width=\"200\" height=\"200\" srcset=\"https:\/\/www.present.ca\/wp-content\/uploads\/2024\/02\/How-Much-Should-Your-Company-Spend-on-IT-Budget-26-200x200.png 200w, https:\/\/www.present.ca\/wp-content\/uploads\/2024\/02\/How-Much-Should-Your-Company-Spend-on-IT-Budget-26-1024x1024.png 1024w, https:\/\/www.present.ca\/wp-content\/uploads\/2024\/02\/How-Much-Should-Your-Company-Spend-on-IT-Budget-26-150x150.png 150w, https:\/\/www.present.ca\/wp-content\/uploads\/2024\/02\/How-Much-Should-Your-Company-Spend-on-IT-Budget-26-768x768.png 768w, https:\/\/www.present.ca\/wp-content\/uploads\/2024\/02\/How-Much-Should-Your-Company-Spend-on-IT-Budget-26-70x70.png 70w, https:\/\/www.present.ca\/wp-content\/uploads\/2024\/02\/How-Much-Should-Your-Company-Spend-on-IT-Budget-26-80x80.png 80w, https:\/\/www.present.ca\/wp-content\/uploads\/2024\/02\/How-Much-Should-Your-Company-Spend-on-IT-Budget-26.png 1080w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><strong>Blogue:<\/strong> <a href=\"https:\/\/blog.present.ca\/fr\/pourquoi-un-onboarding-kickass-est-si-essentiel-\u00e0-une-incorporation-r\u00e9ussie-des-services-g\u00e9r\u00e9s\">Pourquoi un onboarding kickass est si essentiel \u00e0 une incorporation r\u00e9ussie des services g\u00e9r\u00e9s<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33953 aligncenter\" src=\"https:\/\/www.present.ca\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-02-083401.png\" alt=\"\" width=\"201\" height=\"201\" srcset=\"https:\/\/www.present.ca\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-02-083401.png 374w, https:\/\/www.present.ca\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-02-083401-200x200.png 200w, https:\/\/www.present.ca\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-02-083401-150x150.png 150w, https:\/\/www.present.ca\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-02-083401-70x70.png 70w, https:\/\/www.present.ca\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-02-083401-80x80.png 80w\" sizes=\"auto, (max-width: 201px) 100vw, 201px\" \/><\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Blogue:<\/strong> <a href=\"https:\/\/blog.present.ca\/fr\/pourquoi-les-services-g\u00e9r\u00e9s-ti-gagnent-en-popularit\u00e9-\">Pourquoi les services g\u00e9r\u00e9s TI gagnent en popularit\u00e9 ?<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33950 aligncenter\" src=\"https:\/\/www.present.ca\/wp-content\/uploads\/2026\/08\/Screenshot-2026-08-21-140934.png\" alt=\"\" width=\"258\" height=\"182\" srcset=\"https:\/\/www.present.ca\/wp-content\/uploads\/2026\/08\/Screenshot-2026-08-21-140934.png 478w, https:\/\/www.present.ca\/wp-content\/uploads\/2026\/08\/Screenshot-2026-08-21-140934-283x200.png 283w\" sizes=\"auto, (max-width: 258px) 100vw, 258px\" \/><\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Blogue:<\/strong> <a href=\"https:\/\/blog.present.ca\/fr\/5-raisons-pour-lesquelles-tant-de-pme-se-tournent-vers-les-services-ti-g\u00e9r\u00e9s\">5 raisons pour lesquelles tant de PME se tournent vers les services TI g\u00e9r\u00e9s<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_single_image image=\u00a0\u00bb28884&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb][vc_column_text] Votre technologie devrait aider votre entreprise \u00e0 avancer et non cr\u00e9er plus de travail, d\u2019interruptions, d\u2019incertitude ou vous ralentir. Present prend en charge les op\u00e9rations quotidiennes, le soutien, la s\u00e9curit\u00e9 et l\u2019am\u00e9lioration continue de votre environnement TI afin de vous offrir moins d\u2019interruptions, une s\u00e9curit\u00e9 renforc\u00e9e, un soutien pr\u00e9visible et une [&#8230;]<\/p>\n","protected":false},"author":3,"featured_media":28173,"parent":18313,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-20131","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Services G\u00e9r\u00e9s TI - Present - Montreal, Qu\u00e9bec et Toronto<\/title>\n<meta name=\"description\" content=\"Gestion proactive de vos TI afin que vous puissiez vous concentrer sur la croissance de votre entreprise - Support informatique 24\/7 - 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