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Unified communications

Communications is evolving to support the transformation to social business. The synergy of unified communications and social networking yields "social communications" which can result in faster, expertise-based decisions and help improve customer engagement. Colleagues, customers and partners can find, reach and collaborate with one another through a unified communications experience that is integrated with their broader collaboration environment. IBM offers capabilities including enterprise IM, rich presence information, Web and video conferencing and built-in Voice over IP capabilities to help meet your expanding realtime collaboration needs.

Featured Products

IBM Connections Suite

IBM’s social software, unified communications, and robust document management capabilities provided in a single offering.

IBM Sametime

IBM® Sametime® products integrate real-time social communications into your on-premises business environment, providing a unified user experience through instant messaging, online meetings, voice, video and data. With just one click, you are instantly connected to the person behind the information, helping to meet the ongoing demands of everyday business.

IBM Sametime Unified Telephony

Integrates telephony into real-time communications with a unified end user experience, including integrated softphones; phone and IM presence awareness; and call management and call control across multiple systems.

IBM Sametime Unified Telephony Lite Client

Turns the Sametime Connect client into a standards-based SIP softphone, which allows users to place and receive calls to external phone numbers, video conferencing systems or video conferencing endpoints from their desktop.

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