IBM Sametime provides users a unified user experience across a broad range of integrated real-time communications services—voice, data and video. Designed to help a social business be more nimble, Sametime software provides an immediate and cost effective way to take action across your organization and with business partners and customers. It also provides a unified communications and collaboration platform, with built-in integration with many productivity and collaborative applications and with open-standards-based tools to help developers provide Sametime services into business processes.
Sametime features and benefits:
- Quick text chats can answer simple questions outright or can be escalated to multiway voice or video chats or an online meeting
- Collaborate with online meetings that enable high-quality document
- Extend many of the desktop Sametime client to a range of mobile devices
- Integrate telephony and provide telephony features
- Provide high-quality integrated desktop voice and video to help cut telephony costs