sametime

IBM Sametime provides users a unified user experience across a broad range of integrated real-time communications services—voice, data and video. Designed to help a social business be more nimble, Sametime software provides an immediate and cost effective way to take action across your organization and with business partners and customers. It also provides a unified communications and collaboration platform, with built-in integration with many productivity and collaborative applications and with open-standards-based tools to help developers provide Sametime services into business processes.

Sametime features and benefits:

• Quick text chats can answer simple questions outright or can be escalated to multiway voice or video chats or an online meeting
• Collaborate with online meetings that enable high-quality document
• Extend many of the desktop Sametime client to a range of mobile devices
• Integrate telephony and provide telephony features
• Provide high-quality integrated desktop voice and video to help cut telephony costs

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